Last Updated: January 16, 2026

At STEVE RUNGE LLC, we strive to ensure your satisfaction with every purchase. Please review our policy below for details on returns and refunds.

1. Return Eligibility

You may request a return if:

• The item is unused, in its original packaging, and includes all tags.

• The request is submitted within 30 days​ of the delivery date (verified by tracking).

• The product is defective, damaged during shipping, or incorrect (wrong item received).

Non-Returnable Items:​

• Digital downloads, personalized/custom-made products, and final sale items (e.g., clearance).

2. Refund Process

Once we receive and inspect your return:

• Approved refunds will be issued to the original payment method.

• Processing may take 3–7 business days​ (depending on your bank/processor).

3. Non-Refundable Situations

We cannot issue refunds for:

• Returns initiated after 30 days of delivery.

• Items damaged by misuse, improper handling, or wear.

• Final sale, discounted, or clearance items.

• Original shipping fees (unless due to our error).

4. How to Initiate a Return

Contact our support team at support@elevon.lat​ and include:

• Your order number.

• A detailed reason for return.

• Photos​ of the item (if defective/damaged).

We’ll respond within 1–2 business days​ with return instructions and a shipping address.

Questions?​

Reach us at support@elevon.lat​ or call +1 (785) 708-7464.

STEVE RUNGE LLC

19875 HWY 36 W, RED BLUFF, CA 96080